Responsible Gambling
Information for Canadian players
Gambling Should Remain Entertainment
Casino games involve chance and can result in financial loss. They should never be treated as employment, an investment or a way to solve money problems. Decide in advance how much time and money you can afford to spend, and stop when either limit is reached.
You must meet the legal gambling age applicable in your province or territory. Age requirements and online gambling rules vary across Canada.
Practical Ways to Stay in Control
- Use only discretionary entertainment money.
- Set a deposit and session budget before playing.
- Never borrow money or use credit to gamble.
- Do not increase stakes to recover a previous loss.
- Avoid gambling while stressed, upset, tired or impaired.
- Review account history and take regular breaks.
- Keep gambling separate from work, family time and essential expenses.
Warning Signs
Consider stopping and seeking support if gambling is no longer easy to control. Warning signs may include:
- spending more time or money than planned;
- repeatedly trying to win back losses;
- hiding gambling activity from family or friends;
- borrowing, selling belongings or missing payments to continue playing;
- neglecting sleep, work, education or relationships;
- feeling anxious or irritable when unable to gamble;
- continuing despite financial or emotional harm.
Account-Control Tools
Depending on the platform and account, Spinita may provide deposit limits, spending limits, session reminders, temporary breaks or self-exclusion. Availability and activation procedures should be confirmed with casino support.
Increasing a limit may involve a delay, while a request to reduce a limit may take effect sooner. Always check the operator's current responsible gambling rules.
Temporary Breaks and Self-Exclusion
A temporary break can be useful when you want immediate distance from gambling. Self-exclusion is a stronger restriction intended for people who need a longer barrier. Contact the operator and clearly state the restriction and duration required.
Do not attempt to bypass an exclusion by creating another account. Consider combining exclusion with bank gambling blocks, blocking software and support from someone you trust.
Financial Safeguards
- Remove saved payment information from gambling accounts.
- Ask your financial institution whether gambling transaction blocks are available.
- Set bank transfer and daily spending limits.
- Keep essential household money in a separate account.
- Do not use loans, overdrafts or cash advances to gamble.
Support in Canada
Help services and self-exclusion programs differ by province and territory. The Responsible Gambling Council provides educational information and links to Canadian support resources.
- Responsible Gambling Council: responsiblegambling.org
- Local assistance: contact your provincial or territorial health service, gaming authority or authorized lottery organization.
- Immediate crisis: in Canada, call or text 988. If there is immediate danger, call 911.
Protecting Minors
Keep account credentials and payment information private, sign out on shared devices and use parental controls where appropriate. Never allow another person, especially a minor, to use a verified casino account.
Support from Spinita
Questions about limits, account breaks, marketing restrictions, closure or self-exclusion must be sent directly to the casino operator.